11. Which phrase directly expresses appreciation for assistance with something?
12. Someone responded to your previous email very quickly. Which opening is most appropriate?
13. Which phrase is a conversational way to ask about the recipient's situation?
14. Which opening is designed to introduce a brief purpose or message?
15. Which phrase is most suitable when you need to make a small or brief request?
16. Which phrase is appropriate for acknowledging information recently received from someone?
17. Which phrase is best for following up to confirm that something has happened or is understood?
18. Which phrase can introduce the reason for contacting someone?
19. Which phrase indicates positive anticipation of a future event or interaction?
20. Which opening would be most appropriate when following up on an unanswered matter?
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